1. Once the purchase is made and the purchased data (infographics, maps, videos, excel files etc.) is downloaded, the amount cannot be returned. As a policy, the Site (Indiastatmedia) does not return the amount once the purchase is made.
2. However, if the data is purchased inadvertently and not downloaded the user can generate a request at support@indiastatmedia.com giving all details and our team will investigate it. After the claims are found to be correct, the technical team will approve them, and management shall take a decision. In such a case(s) the management of Indiastatmedia will take seven working days to revert with the solution.
3. Depending on the case, the management will decide if the money will be refunded or given as a credit to purchase any other item from the website (www.indiastatmedia.com). The decision of the Site will be final and binding.
4. The site will not be responsible or liable for the money getting stuck at the payment gateway
5. For any query pertaining to a refund user can write to support@indiastatmedia.com
